Returns & Exchanges

All purchases must either be received at our return centre. Returned merchandise must be in its original unworn, condition and all packaging must be intact and included. Please note that the date of receipt refers to the date which your order was delivered by, according to the tracking information provided. We cannot accept returns or exchanges after 30 days from the date of receipt. All returned merchandised must be sent back in its original forms including labels and packaging. All returns are subject to a 20% restocking fee. Shipping fees on return will be at the sole responsibility of the purchaser unless specified otherwise by Maison Patina or one of its representatives. Be sure to send via a trackable shipping service and to insure your package.

Items Purchased From Other Retailers

Maison Patina can only facilitate returns for orders placed through our website

Issuing Refunds

Refunds will be issued to the credit card on which the purchase was originally made. We cannot issue refunds to separate credit cards or other accounts.

Our Return Address

Loding Sherway Gardens,
25 The West Mall,
Etobicoke, ON, Canada,
M9C 1B8

xavierReturns & Exchanges